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April 21, 2024

Melissa Newman at the cruise port in Labadee, Haiti
Cruise Tips

Decisions to Make When Booking a Cruise

When you book a hotel room, it’s easy, but there are special considerations to make when booking a cruise. With a hotel, you may have to select if you want two queens or one king bed and maybe decide if you want to pay more for a city or ocean view for example, but other than that, it’s pretty simple. Cruising, however, presents some unique decisions you’ll have to make. Having a travel agent or PVP can help you determine these things, but before booking, be prepared to make decisions on the following: Stateroom Type There are four main stateroom types: interior (no windows), ocean view (port hole or window), balcony/verandah, and suite, although there are several categories within these, which we will discuss in the next section. Interiors are the most affordable, and suites are the most expensive, so you’ll need to decide your preferred room type. All have pros and cons; of course, the most expensive room types will be the most luxurious and sometimes come with additional perks or amenities. Suites, for example, sometimes include benefits such as priority check-in, special expedited lines at guest services, and speedier disembarkation. As you book a cruise, you’ll need to decide your must-haves and consider your budget. You may have an opportunity later to change your room type and pay the price difference, but it’s not guaranteed as inventory is limited. You may also have the opportunity to “upgrade” your room prior to your sailing. Many cruise lines make random upgrade offers, where the cruise line offers you a better stateroom category for a fee, but this is more of an upsell than an upgrade, and this is not always a good deal. Other cruise lines approach this a little differently, such as Royal Caribbean Cruise Line’s Royal Up program. Stateroom Category If choosing your stateroom type is not confusing enough, you’ll also need to decide your stateroom category. An interior stateroom isn’t just an interior stateroom; there are various categories of staterooms, usually denoted by the cruise line with numbers and letters. Certain categories have preferred features, like more square footage or a better location on the ship. When a cruise line offers a “free stateroom upgrade” promotion, it stands to reason that a cruiser would assume that this means an upgrade by room type, such as a bump up from an interior to an oceanview, but this instead refers to an upgrade in category, which can be confusing and feel misleading. So with Carnival, for example, and “upgrade” may take a cruiser from a 6A ocean view to a 6B ocean view. There isn’t much of a difference between the two, and they are both an ocean view stateroom. Another consideration of the stateroom category is whether you want a GTY stateroom. A “GTY” or “guaranteed” stateroom is often more affordable because with this type of stateroom, the cruise line selects your room for you after you make your booking. While this category is the cheapest it comes with a bit of a risk. With a GTY room, you may hit the jackpot and end up in a better stateroom category than the one you originally booked and paid for, as the cruise line “guarantees” you a room based on category, promising the minimum of your category type. However, you may end up in an undesirable location on the ship, such as a room under the ship’s nightclub. Choosing your own stateroom gives you more control. Depending on your needs, some staterooms may be preferable to others. While I don’t like being in a room near the lido deck, as I find them to be noisier generally, some cruisers love them because it puts them close to the action. I always encourage cruisers to consider their individual needs and then search and examine their ship’s deck plan before making this decision. That is… unless you book a GTY room, in which case you have no control over where your stateroom location will be. Room Configuration When you book a cruise, you’ll be asked if you want two beds or one. In cruise world, the “one-bed” option generally consists of two smaller beds pushed together. The bad part of this is that this creates an annoying crack down the middle of the bed (pro-tip: wedge an extra blanket or towels in the crack to help fill it). The benefit of configurable cruise staterooms is their versatility. If you book with a spouse, for example, and at the last minute have to change to a friend instead because your spouse can no longer cruise, your room steward can easily split your one bed into two. This also applies if you fight with your spouse and want to kick him or her to another bed. 🙂 If you have more than two cruisers on your booking, your stateroom will likely have a sofa with a pull-out bed and/or an “upper/lower” stateroom category, which is bunkbed style. Dining Time Many cruise lines offer two dining options: a set dining time (early or late) or a “flex” dining option, and cruisers are asked to choose when they book their cruise. The set dining times can vary based on the cruise line, but early dining is generally around 5:30 PM, and late dining is around 8:00 PM. There are pros and cons to both set dining and flex dining, detailed in my post here, but here’s a summary: Flexible Dining Pros of Flexible Dining: It’s pretty obvious—the flexibility! I generally prefer to have dinner a little earlier in the day, but if I have a busy port day and don’t get back to the ship until 6 PM, I want plenty of time to shower, change, and relax before heading to dinner. I can’t always do that with set dining, but flexible dining allows for it. Cons of Flexible Dining: This option can mean a wait for your table, sometimes a lengthy one. However, many cruise lines now have an online dinner check-in option on their

Two cruise ships docked t the St. Kitts cruise port
Cruise Tips

How to Book a Cruise: Benefits of a Travel Agent vs. Booking on Your Own

When it comes time to book a cruise, is it better to book it on your own, or to use a travel agent? This is a common question, and there’s no any one right answer. Instead, cruisers should consider each option and choose the one that works best for that individual. Here are the pros and cons of each one: Booking a Cruise with a Travel Agent Some cruisers don’t even consider booking a cruise with a travel agent because they either don’t think of it or are under the misconception that using a travel agent will cost them more money. But this is not the case. So, should you book your cruise this way? What are the benefits of booking a cruise with a travel agent? Pros: Selecting and booking your cruise with a travel agent is great because you get expert advice (for FREE) to guide you through the process, which is especially important if you’re a first-timer. Your agent can help you navigate the booking process, select a stateroom that’s right for you, and answer all your questions. They also may be able to provide you with additional perks like on board credit (OBC), by reducing the commission they will receive from the booking and passing that on to you. TAs provide the cruiser the highest level of personalized service at no cost. Cons: Not all travel agents are created equal. Many TA’s are fantastic, but there are some horror stories about unqualified agents leading their clients astray or not responding to clients in a timely manner. If you go this route, choose one that comes referred from a trusted source. Personal Vacation Planner First of all, what exactly is a “personal vacation planner”, or PVP? And is a PVP the same thing as a TA? Well, sort of. A PVP is a commissioned cruise line employee who acts like a travel agent. Instead of booking all kinds of travel, they only book cruises for that specific cruise line. Some cruise lines call them “personal cruise consultants” or PCCs. Pros: A great PVP is a true asset, because you get personalized service although not to the extent that you will with a travel agent. Over time, your PVP gets to know you, and a great one will go above and beyond to provide services like watching your cruise rate and proactively notifying you of a rate drop to save you money. They also can help you faster, generally, than trying to call the cruise line and waiting a long time on hold. Like a travel agent, a PVP’s service comes at no cost. If you’re a new cruiser, to get one you just call the cruise line and ask to be assigned to one. Or, you can get a referral from another cruise and contact a PVP directly. Cons: A great PVP is hard to find. I mean, really hard to find. And these are high churn positions, so when you do find that rare superstar PVP, chances are they won’t stay employed in that position for long, leaving you to start over again and build a new relationship with a new PVP. I had an amazing PVP with Carnival (sigh — Kevin K, you were the best!), but he got promoted and I have burned through multiple new PVP’s and they’re all pretty bad. PVPs also can’t extend some of the extra savings or perks that travel agents can. Book Direct Through the Cruise Line So is it just better to book directly with the cruise line? That’s a great choice for some, but this approach does have some downsides. Pros: Booking directly through the cruise line website is easy and fast, and you don’t have to spin your wheels looking for the “right” travel agent or PVP. You can see stateroom options when booking and have complete control of your choices. Cons: While this is a great option for seasoned cruisers, it doesn’t afford the personalized service of a travel agent or PVP and you have to seek out the answers to the questions that will inevitably arise as you attempt to navigate your first booking on your own. You may end up in an undesirable stateroom location, for example. You also will pay the “regular” room rate, without any additional perks or discounts available beyond whatever promotion the cruise line may be running at the time of your booking. Book Direct Through an Aggregator This last option is great for cruisers who know what they’re doing and want to save money. But first, what is a cruise aggregator? These are companies that pull all of the cruise line information, itineraries, and prices from all the various cruise lines and centralize bookings in one hub. They’re basically a faceless travel agency, so you don’t get personalized service, but they pass along part of their commission to you, the cruiser, to offer lower prices. Costco is a popular choice, and there are numerous online options. Pros: Aggregator sites like Cruise Direct are almost always the cheapest option because as I need above, instead of passing along a commission to a travel agent or PVP, these sites build this into your pricing as a discount (keeping a smaller portion of it as their cut). Sometimes the savings can be significant. Cons: While I’m definitely a “ball on a budget” kinda girl, and think this is a fantastic choice for seasoned cruisers, I do NOT recommend it for first-timers. While you get the best price, it provides zero personalized service and support unlike a travel agent or PVP, and making changes to a booking may prove more difficult than if you booked directly through the cruise line. What’s the Best Way to Book a Cruise? After reviewing the pros and cons of each booking method detailed above, you are now equipped with the information you need to book your cruise in a way that best fits your needs. And for frequent cruisers, you may actually end up using a mix of methods. For example, I have an outstanding “certified vacation planner” with

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